Ganoderma Business - DXN

Contact: Marcell Czerna



This system is a DXN e-World and is the property of the DXN Marketing Sdn. Bhd. It is for AUTHORIZED USE ONLY.


  1. 1. Agreement of the E-Business System

This is an agreement between you and DXN Marketing Sdn. Bhd. for the use of the DXN e-World. The agreement limits the liability of DXN Marketing Sdn. Bhd.

  1. 2.Allowable Use

2.1 DXN provides the system for your DXN business use, you are not allowed to use the system to conduct on non-DXN related business without a separate written contract with DXN.


2.2 You are fully responsible and liable for all activities associated with your account and password.  You must notify DXN immediately in any use of your account that you did not authorize or any breach in security known to you that relates to the system.


2.3 Do not provide your account and password to third parties.  You shall not authorize any third party to access and/or use the system on your behalf.


2.4 Below are the activities strictly prohibited, this list is not intended to be exhaustive or exclusive:


Using the system to participate non-DXN related business


Using the system to send, either directly or indirectly, any unsolicited communication


Defaming, abusing, harassing, stalking, threatening or otherwise violate the legal rights of others.


Creating a false identity for the purpose of misleading others.


Sending or otherwise making available, any material protected by intellectual property laws (unless you own or control the rights) or any material that contains viruses, which may damage the operation of anothers computer or property


Downloading or otherwise copying or providing to a third party on any information within the system.


Violating any code of conduct or other guidelines, which may be applicable to the system.


Using any portion of the system to harvest or otherwise collecting information about others, including e-mail addresses.

  1. 3. DXN Software

From time to time, DXN may automatically upgrades the system without prior notice. You shall not disassemble, decompose, or reverse engineer, any software or any machine included in the system, except and only to the extent that such activity is expressly permitted by the applicable law. 


You must comply with all domestic and international laws and regulations that apply to the software.

  1. 4. Intellectual Property Rights

4.1 DXN is a registered trademark of DXN Marketing Sdn. Bhd. The names of actual companies and products mentioned herein are the trademarks of their respective owners.


4.2 DXN may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in any web pages that are part of the system. Unless we have granted you licenses to our intellectual property in this agreement, our providing you with such web pages does not give you any license to our intellectual property. Any rights not expressly granted herein are reserved.

  1. 5. Duration and Termination of Agreement

5.1 DXN, in its sole discretion, reserves the right to change, suspend or terminate your account if DXN believes that you have violated or acted inconsistently with this agreement.


5.2 DXN shall not be liable to you or any third-party for any termination, modification, or suspension of the system.


5.3 The termination or suspension may be without cause and/or without notice. Upon termination, your right to use the system stops right away. Once the login id is canceled or suspended, any data /information stored on the system may not be retrieved.

  1. 6. Notices and Modification of Agreement/Services

6.1 DXN may send notices of changes to the terms of this agreement or other matters to you via e-mail / regular mail / short text message / fax. It’s your responsibility to check those notices and review this agreement on a regular basis, if you do not agree to changes in the agreement, you may stop using the system immediately


6.2 DXN reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the DXN e-World (or any part thereof) with notice.

  1. 7. Limitation of Liability

In no event will DXN be liable for any loss or damages (including without limitation loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party, including third parties) howsoever arising, whether in agreement, negligence or otherwise, in connection with or pursuant to the furnishing, performance and use of DXN e-World, or any other materials, resources or services provided under this agreement, even if DXN have been advised of the possibility of such damages in advance, and all such damages are expressly excluded.

  1. 8.Disclaimer of Warranties

You shall use this system entirely at your own risk. The system and information are provided on an "as is" and "as available" basis. DXN shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, resulting from the use or the inability to use the service and any other matter relating to the service



Distributor Registration Terms and Conditions

1. Registration


1.1 For the purposes of this contract the term "Registrant" shall mean any person making use of the registration system provided on this site. A "Distributor" is a person whose distributorship application under the DXN e-World has been approved and has been issued with a distributorship Code.


1.2 By registering to the DXN e-World, the Registrant is deemed to have read, understood, be bound and shall comply with the provisions of the DXN Distributorship Rules and Regulations, Code of Conduct, DXN Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time.


1.3 The Registrant is required to complete all mandatory fields during the registration process via the DXN e-World and is prohibited from providing false or inaccurate information. DXN shall take all measures afforded to it against any Distributor under the DXN Distributorship Rules and Regulations, Code of Conduct, DXN Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time in the event DXN discovers that false or inaccurate information was provided by the Distributor notwithstanding the same was provided with or without knowledge or by pure negligence.


1.4 It shall be the sole responsibility of the Distributor to maintain the validity, activation and ability to receive emails via the Distributor's personal e-mail account which has been provided during the registration via the DXN e-World. Any form of notification issued by DXN to the Distributor's personal e-mail account is deemed to have been successfully delivered once it has been sent. It shall be the duty of the Distributor to inform DXN in writing concerning any changes to the Distributor's e-mail address.


1.5 DXN e-World is for Distributor Registration only. A Distributor Code will be issued upon any successful registration and the Distributor shall be able to use it to make product purchase at the nearest branch or service center. The distributor code can be used to sponsor new distributors as well. 


1.6 A Distributor is allowed to register only once using the DXN e-World. Any double registration or fictitious registration whether committed knowingly or otherwise shall be deemed as an offense and shall be dealt according to the provisions of the DXN Distributorship Rules and Regulations, Code of Conduct, DXN Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time.


1.7 Based on DXN distributorship policy, a new distributor shall purchase a Starter Kit before proceeding with other product purchase. Similarly with the DXN e-World, a Distributor is encouraged to purchase the Starter Kit and other products purchase in their first cash bill at any nearest branch or service center. Then register the Kit Code together with the country of purchased into the system. It shall not be the duty of DXN to ensure that every Distributor is aware of the opening of the local office. For Registered Distributors without any transaction for the first 12 months will render their membership lapse and their status will be reflected in the system as 'Expired', as per the DXN distributorship expiration terms and conditions. 


1.8 All confirmation letter, notifications or monthly statement will be sent in electronic format only. 


1.9 Any cancellation or deletion of distributorship shall be made in the same month as the registration month by the Distributor only. No other changes are allowed to be made thereafter except for personal details.


1.10 DXN reserves the right to terminate the distributorship in the event it is found that there has been improper use of the DXN e-World or any violation by the Distributor against the DXN Distributorship Rules and Regulations, Code of Conduct, DXN Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time.


1.11 DXN reserves the right to modify, amend, suspend and even terminate the DXN e-World at any time without prior notice and the Distributor or Registrant hereby agrees to hold DXN harmless against any losses whether direct or indirect as a result of such modification, amendment, suspension or termination of the DXN e-World.

2. E-point Policy


2.1 All Distributor Registered in DXN e-World will only get the monthly reward in E-point.


2.2 The Distributor must purchase enough minimum Personal PV in single country for monthly E-point entitlement. The E-Point account in DXN e-World will be automatically created for the Distributor who is entitled for the monthly point.


2.3 The details of E-Point account will be sent to the Email Address as provided during the Distributorship Registration. Distributor shall use the information for account login. 


2.4 In order to redeem the earned point(s), Distributors are required to purchase the Starter Kit from any Branch/Service Center and register the Kit Code together with the country of purchased into the DXN e-World for validation. The validation process will take 3-5 working days to complete.


2.5 Distributor is only allowed to request for transfer of the point value to their own bank account as confirmed during online transfer request, with the converted sum not less than USD100.00 or EURO75.00 or other equivalent value. Any service charge or tax incurred will be automatically deducted from the transfer amount so requested. The online transfer will take 7-10 working days for processing.


2.6 DXN Transaction Authorisation Code ('DTAC') is a unique 6-digits code that provides an additional layer of identity authentication. DTAC is generated randomly by the system and sent directly to the user's Email Address as security control for user to execute the E-point transaction.


2.7 The point value in the E-Point account will only be valid for 12 months from its date of credit. Distributor is allowed to write in and provide a valid reason(s) to request for extension. However, DXN reserves the absolute right to reject the request if the point value has been converted.


2.8 The E-Point account will be automatically terminated with the expiration of the distributorship. 


2.9 DXN reserves the right to amend the policy or business flow for the E-Point account or DXN e-World as and when it is necessary without any prior notice.


2.10 Your e-Point login ID, password, DXN PIN Code(DPIN) and the DXN TAC(DTAC) are strictly provided for personal use only and shall not be disclosed to anyone. The company shall not be held responsible for any loss or unauthorized access resulted from your breach of compliance.


2.11 Any DXN Service Center Directors, distributors, distributors found to be using DXN PIN Code(DPIN) of other distributors shall be acted upon with serious disciplinary action of termination of DXN distributorship distributorship.



3. Security and safety features of DXN e-World


3.1 User name and password


To prevent unauthorized access to DXN e-World, every distributors is required to enter their given distributorship Code as a user name and an alphanumeric password, which provides access to their E-point account. The alphanumeric password should be between 8 to 12 characters.

The password must include both alphabets and numbers. No special characters allowed.

Here are some tips to ensure the integrity of your user name and password:

  • • Do not choose a password that others can easily guess. For example, 123abc, abc123 and etc.  
  • • Do not use simple words, your name, birth date, telephone number or names listed in a standard dictionary. 
  • • Memorise your password and do not write it down.  
  • • Passwords or DPIN should be used when accessing an online account to protect your personal information. 
  • • Sharing your password or DPIN with your sponsor or others is the same as giving that individual authority to use your name in a transaction. It should not be disclosed even if requested by an authorised DXN Officer staff.  
  • • Change your password frequently. 


Online Purchase Terms and Conditions

1. About these Terms and Conditions

In these terms and conditions, DXN Marketing Sdn Bhd (after this can be referred to as "we", "our" and "us") and the customer (after this can be referred to as "you"). In these terms and conditions certain words spelt with initial capital letters are defined terms. For your ease of reference these defined terms are listed together at the end of the terms and conditions. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products. 

2. Placing Your Order


2.1 This online purchase can only be utilized by registered distributors.


2.2 You are responsible for correctly entering all requested Order. If incorrect information is entered, it may result in you receiving and being liable for payment of unwanted Products.


2.3 Purchase Order Number will be issued once you place your order. Purchase Order does not constitute our acceptance of your Order but it is for reference purpose only.


2.4 By placing an Order, you are making an offer to us to purchase the Products you have selected on these terms and conditions. We may, at our discretion decide whether to accept or not accept your offer.


2.5 Your Order is considered as accepted by us once we issue you an Order Confirmation by email. If we cannot accept your Order we will attempt to contact you as soon as possible by email or telephone.


2.6 Whilst we will make every effort to supply you with the Products listed on the Purchase Order, there may be occasions, in which we are unable to supply these Products because, for example: 

  1. 1. such Products are no longer being manufactured or are no longer available or 


  1. 2. if there was any unexpected occurrences on our part. 

2.7 Any cancellation by you is not allowed after issuance of the Purchase Order. However, we reserve the right to cancel your order in accordance with circumstances beyond our reasonable control subject to prior notification to you via email or telephone. ( ** Only purchase transaction done under Bulgaria allow cancellation within 14 days.)


2.8 Information contained in our advertising, brochures and other written materials on our websites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products. 

3. Supply of the Products 

Subject to these terms and conditions, we will supply the Products to you as indicated on your Purchase Order.

4. Prices 


4.1 The price of the Products will be the price indicated on your Purchase Order.


4.2 Delivery costs, where applicable, are payable by you as indicated on your Purchase Order.

5. Paying for Your Products 


5.1 Your Purchased Products can be paid using credit card or any available methods as displayed on the payment section of the DXN e-World from time to time.


5.2 You must pay in the currency as indicated on your Purchase Order.


5.3 You must supply the credit card details when you place your Order. The credit card will be charged when we issue your Purchase Order. We will not commence the supply of Products to you until the credit card issuer has authorised the use of the card for payment of the Products ordered. If we do not receive such authorisation we shall let you know. We reserve the right to verify the identity of the credit card holder by requesting appropriate documentation.

6. Delivery of Purchased Products


6.1 We will send the Purchased Products to you at the shipping address indicated on your Purchase Order.


6.2 We will use all reasonable endeavors to process your Purchase Order upon the date of issuance of your Order Confirmation. Estimated product delivery time which is given at the time of placing an Order are estimates only and do not equate the exact delivery time. 


6.3 Title to and risk of loss or damage to the Products will pass to you upon delivery of the Products.


6.4 If you receive any defective products that you have purchased from us, you must inform us by telephone or email within the next 2 working days. By failing to do so, we reserve the right not to replace or exchange the defective products to you.

7. Liability


7.1 The extent of our liability are as follows :


7.1.1 These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products;


7.1.2 There are no warranties, conditions or other terms that are binding on us except as expressly stated in the Contract; and


7.1.3 Any warranty, condition or other terms concerning the Products which might otherwise be implied into or incorporated into the Contract by statute, common law or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.


7.2 We will not be liable under the Contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.


7.3 Our maximum aggregate liability under the Contract whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

8. Data Protection

By placing your Order, you agree and understand that we may store, process and use the data collected from your Order Form for the purposes of processing your Order. Please note that we may also share such data globally within the DXN group of companies. All DXN companies will protect your information in accordance with the DXN Customer Privacy Policy We work with other companies that help us provide Products and services to you. For example we may provide your information to these companies for the shipment of Products to you or to ensure that you benefit from special purchase discounts or terms. In addition, if you have requested financial aid in order to pay for the Products ordered, some of the information you provide to us will be forwarded to companies providing financial aid for your purchase. For more detailed information on how we protect your information, please refer to our DXN Customer Privacy Policy If you wish to have access to the information that we hold concerning you, if you want to make any changes, or if you do not want to receive information from us or these third party companies, or update your personal contact preferences, you may contact the DXN data controller.

9. Circumstances Beyond Our Reasonable Control

We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.

10. Governing Law

The Laws of Malaysia govern these Terms and Conditions. By accessing this website (and using our services or buying our products) you consent to these Terms and Conditions and to the exclusive jurisdiction of the Malaysian Courts in any arising disputes.

11. General


11.1 Our failure to enforce any term of the Contract shall not constitute a waiver of any term. Such failure shall in no way affect our rights to enforce such terms.


11.2 The invalidity or unenforceability of any provision of the Contract shall not adversely affect the validity or enforceability of the remaining provisions.


11.3 DXN reserves the right to amend, modify, vary or supplement these Terms and Conditions at any time as it sees fit.

12. Defined Terms


12.1 In these terms and conditions: 

  • • "DXN e-World" means our build to order website for customers, the web address of which is
  • • "Contract" means these terms and conditions together with your Order Confirmation;  
  • • "Purchase Order" means the Purchase Order issued by us to you for the price of the Products; 
  • • "Order" means an order placed by you in accordance with these terms and conditions;  
  • • "Order Confirmation" means the order confirmation issued by us to you indicating acceptance of your Order;  
  • • "Product" means any product(s) listed on the DXN e-World which we agree to supply to you on these terms and conditions; 
  • • "Purchase Order Number" means the order number issued by us to you; 
  • • "Working Day" means any working days in Malaysia, other than public holidays;  
  • • "Purchased Product" means the product(s) selected in the Purchase Order after the Order Confirmation issued by us.  

12.2 DXN Marketing Sdn Bhd is a company incorporated in Malaysia with its address at Block C, 8 Suria boutique Offices, Jalan PJU 1/42, Dataran Prima 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia.




DXN Personal Website Terms and Conditions

1. General 

PLEASE READ THIS AGREEMENT THOROUGHLY AND CAREFULLY before accessing or using the DXN Personal Replicated Website (the 'Website') through

This Website User Agreement (the 'Agreement') governs the use of the Website and all text, graphic images, software, databases, and other digital objects (the "Assets") on the Website as provided by DXN from time to time. This Agreement represents all terms and conditions, notices, provisions and applicable usage guidelines related to use of the Website and understanding between DXN and the individual or entity who subscribes to the Website (the 'User').

2. Acknowledgement and Acceptance of this Agreement


2.1 By using of and accessing to and/or continued using of and accessing to the Website shall constitute the User agrees to accept and comply with the Terms and Conditions herein. DXN reserves the rights to terminate any User's access to the Website and any or all of its Assets at any point of time, with or without notice, for conduct that is in breach of this Agreement, for conduct that DXN believes is harmful to its business, or for conduct where the use of the Website is harmful to any other party.


2.2 This Agreement constitutes the entire agreement between the User and DXN and supersedes any  conflicting agreements, representations and understandings, whether in written or oral. The headings used in this Agreement is for convenience only, and such headings are not to be used in determining the meaning or interpretation of these the terms or conditions of use of the Website.


2.3 The User acknowledges that no joint venture, partnership, employment or agency relationship exists between the User and the DXN as a result of this Agreement or use of this Website.

3. DXN's Right to Modify Services, Terms and Conditions

DXN reserves the rights in its sole discretion at any point of time, to change or modify, update, or alter this Agreement and/or delete any terms and conditions, as well as any features of the Website at any point of time, with or without prior notice, for any reason and without liability to any User or third party. Such changes or modifications shall effective for the Users upon posting of the modified Agreement to this Website. The Users are responsible to read this Agreement from time to time to ensure that the use of the website remains in compliance with this Agreement. 

4. Purpose of the Website

The purpose of the Website is  to enable the Users to communicate through blog and to share their experiences with other users. Although some portions of the Website are freely available to the public, certain other portions may be restricted to specific Users (eg; the admin page for the Website)

5. Authorized Uses

This Website may be used only for authorized and lawful purposes. The Website provides Assets for non-commercial educational, personal and sharing purposes, as well as for information about the Website's services and resources. Users may not copy, reproduce, retransmit, distribute, publish, commercially exploit or otherwise transfer any material for other purposes without prior written approval by DXN and/or payment of appropriate fees to DXN.


6. Prohibited Uses


6.1 No User may restrict or inhibit access to this Website in any way.


6.2 No User may upload, transmit, distribute, or otherwise publish the following content on the Website in any message or means of communication provided via the Website:

  1. a) Any content that is against or prohibited under DXN Distributorship Rules and Regulations. 
  2. b) Content that is unlawful, abusive, threatening, defamatory, vulgar, pornographic, infringing, fraudulent, indecent or obscene; 
  3. c) Content that condones, promotes, contains, or links to warez, cracks, hacks, their associated utilities, or other piracy related information, whether for educational purposes or not. 
  4. d) Content that has been promoted through the sending of Spam or mail fraud schemes, or pages that promote or condone the sending of Spam. The sending of bulk email originating from our servers mass distributed to unknown recipients soliciting products or services, or of bulk email NOT originating from our servers mass distributed to unknown recipients soliciting products or services relating to DXN will result in immediate account suspension. 
  5. e) Content that infringes or violates any copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property right of any third party; 
  6. f) Content that contains any materials that advertise or otherwise solicit funds, goods, or services; 
  7. g) Content that contains virus or other component that may damage another's computer; 
  8. h) Content that promotes mail fraud, contests, surveys, pyramid schemes, chain letter or other illegal or fraudulent activities; 
  9. i) Content that posts or discloses any personally identifying information or private information about any third parties without their express consent. 
  10. j) Content that offers to sell or buy any goods, or any requests for any funds or items of any monetary value; 
  11. k) Reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of any DXN's service, solution or technology. 

6.3 Any use of the Website constitutes consent to any monitoring and auditing by DXN and its agents. Although DXN has no obligation to monitor the Website, DXN reserves in its sole discretion the rights to delete, edit, move, refuse to post or take other appropriate action regarding any messages, information or files that it deems objectionable, inappropriate or otherwise in violation of this Agreement.


6.4 Any commercial use of  DXN's copyright Assets and web pages is illegal without DXN official written permission in advance and/or payment of associated fees.


6.5 Framing or other hosting any portion of the Website's Assets or web pages within any other website requires written permission in advance from DXN. No part of the Website's Assets or web pages may appear within a frame, page, or portion of a page on any other website without DXN's official written permission in advance and/or payment of associated fees.


6.6 Harvesting of the Website's Assets by any means whatsoever, for use in other websites or in any other products, is expressly forbidden. Excluding materials in the public domain, all Assets are copyright © 2015, DXN Holdings Berhad.


6.7 Users may not harvest or otherwise collect information about others, including e-mail addresses, without express consent by the owner.

7. Legal Notices 

Communications made through or to the Website's e-mail, newsletter or other Assets do not constitute legal notice to DXN. 

8. Privacy


8.1 DXN respects the privacy of the User of the Website. DXN, by complying  Personal Data Protection Act 2010 is hereby bound to require consent in relation to collection, recording, storage, usage and retention of the personal information of the User. The User by using this Website is agree and consent of the collection, recording, storage, usage, retention and disclosure of their personal information by DXN for purpose of this Agreement or other legal requirements.


8.2 DXN makes no representation or warranty of the accuracy, reliability, or confidentiality of any communications over the Internet. Users should never transmit any sensitive or confidential information to DXN by e-mail. Although DXN makes reasonable efforts to respond to e-mail messages received, the unreliable nature of e-mail and other electronic means of communication do not guarantee that messages will always be received.


8.3 The Website does not use "cookies" to track Users' Internet activities.

9. Disclaimers and Limitation of Liability


9.1 The Website is provided on an "as is" and "as available" basis and the use of the Website is at User's own risk. DXN may make changes and improvements to the content of the Websi

Ganoderma Business - DXN - English